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Vista Intelligent Lab System Coming Soon!

Dimension Vista Intelligent Lab System

Pentucket Medical Laboratory is proud to announce the incorporation of the Dimension Vista Intelligent Lab System, coming this summer! The Dimension Vista will usher in a new era of productivity and efficiency at Pentucket Labs!

The Dimension Vista System lets labs utilize their workforce in new ways by freeing them from mundane, non-value-added, manual processes and maximizing laboratory productivity.

The hallmark of the Dimension Vista System is its unique integration of four technologies in one smart, consolidated platform. Now, with simultaneous processing of tests, you can run any test at any time.

Features of the Dimension Vista:

  • Processes more than 100 assays simultaneously on a single instrument
  • Combining chemistry and IA enables disease-state management on a single platform from a single primary sample container
  • No wash or separation steps
  • Processes up to 2000 tests per hour

This new, intelligent lab system will help Pentucket Lab staff automate their workflows and maximize efficiency, so they can serve you better, faster!

Pentucket Medical Laboratory

Better Technology, Better Healthcare

Pentucket Medical Laboratory Staff Spotlight: Linda Hamel

Ask Linda Hamel about Pentucket Medical and she answers in terms of family. Connection and loyalty resonate in the voice of this 36-year employee and manager of the diagnostic support staff.

“I arrived at Pentucket in October of 1976,” she says. “I started working in the Lab and was there for 23 years. I’d begun as a Medical Assistant, but once I’d done my externship rotation in the lab I knew that was the direction I wanted. Pat Souliotos brought me in and when she went on maternity leave she made me manager of the lab, which was a little intimidating because I had people with all kinds of college degrees in that field, and I didn’t have any, other than my medical assistant training, so I was surprised and flattered, but this has been the pattern.

“People here had faith in me and they trusted me.”

Those who work with her agree.

“She is not only a great manager, but a great mentor and friend,” says Renee Ward, a member of the Haverhill lab’s front line customer service team. “She makes coming to work every day enjoyable. I am very lucky to have her as my boss and as my friend.”

For nearly four decades, Pentucket has been a constant in Linda’s life. Even when she left the area for a couple of years to, as she puts it, “pursue a dream,” Pentucket was never far from her thoughts. And when she was ready to return, the practice happily welcomed her back.

As Pentucket grew in the 1980s, so did Linda’s role in the lab. Simultaneously, she handled all of the practice’s purchasing, until that became a new full-time position.

“Every Thursday afternoon I did purchasing,” she says. “It gave me a great overview of the whole practice. I was lab manager for five of those years, until you needed a certificate or letters after your name. I didn’t have them so I came out front and managed check-in for the diagnostic center and for the lab, plus purchasing.

“In 1998 I thought I’d try something different and when I moved back to this area, I reached out to Lorraine (Amerault) and Ruth (Pothier) and said, ‘whoever is the first one to offer me a job, I’m there.’ ”

So it was that Linda, who’d “never seen a claims form before”, took over Medicaid billing, and soon was “fighting for every dollar… the rates seem really high, but the doctors get reimbursed so little.”

Linda worked in the business office for ten years.

“They are a solid core of people,” she says. “Even though you don’t see them every day, they are a big part of what makes us strong. They are all incredible, and it starts with John (Sarro). We were his family. He set goals for us and we would meet them and he’d set them a little bit higher and we’d meet them again.”

“In 2010 Dwayne (Garland) told me that my old job in diagnostics was available, so I have come full circle and hope to retire from this position.

“I feel incredibly faithful to the company because I feel it’s a family.”

On behalf of all those at Pentucket Medical, we are grateful to Linda Hamel for her many years of loyalty and dedication. She is certainly an integral part of the Pentucket family.

Use the Review button below if you’d like to post a message for Linda!


Medical Laboratory Professionals Week

Pentucket Medical wishes to acknowledge our lab staff during Medical Laboratory Professionals week. Since they work behind the scenes, few people know about the critical testing they perform every day. Lab Week is a time to honor the more than 300,000 medical laboratory professionals around the country who perform and interpret more than 10 billion laboratory tests in the US every year.

Interesting facts about our lab at Pentucket Medical:

  • In 2013, Pentucket Medical Lab Technologists performed and interpreted roughly 2.2 million lab tests.
  • Pentucket Medical Lab Technologists on staff have an average of 23 years experience and have been with Pentucket Medical for over 16 years!