Georgetown office staff Emily Rosen, Christine Tucker, Miranda Mitchell and Kirsten Orender.
The afternoon was winding down last Friday in Pentucket Medical’s Georgetown office when the late-day lull was broken by an unscheduled walk-in.
The visitor, a 66-year-old man, came through the door gripping his chest in pain. From the front desk, receptionist Christine Tucker says she could tell right away the man needed help.
“He was out of breath and pale,” Christine said. “He told us he’d been driving by on his way home when this episode came on. He’d seen our sign from the street and just pulled into the parking lot.”
Telling him to have a seat at the front desk, she called over LPN Kirsten Orender. Kirsten alerted Dr. Mary Schwartz, who quickly began checking his vitals and gave him an additional Nitro Tab (he’d already taken two while in his car) and an aspirin.
“He was calm, but knew he was in trouble,” says Kirsten. We immediately applied oxygen and I got him hooked up to our EKG. Meanwhile Miranda (Team Associate Miranda Mitchell) called 911 while our phlebotomist Emily Rosen got the defibrillator ready, just in case. Jen Doucette got the crash cart.”
Kirsten said the patient “…knew exactly what was going on. He had previously had bypass surgery and it turns out he is actually a patient of RiverWalk doctors Goldman and Farzan’s. Within minutes EMTs and police arrived and whisked him off to Merrimack Valley Hospital .”
“There was absolutely no panic; everyone functioned as a single unit,” Christine said. “Like a well-oiled machine, really.”
Congratulations to our Georgetown office on a great job and a nice save! 
Café Serving Up Happiness At RiverWalk
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